BUYERS & SELLERS - Our Commitment to You

Real estate is both business and personal for us - "personal" because we love it! Many of our clients have become our dear friends and we cherish meeting new people every day and helping them find their perfect home. And "business", because well, let's be honest, we have to pay the bills. Anyone who says they do it for the pure joy of it is... independently wealthy. Would we be involved in the Southwest Florida real estate market if we were independently wealthy? Absolutely - like we said, we love it!

  • Honest, trustworthy, knowledgeable, dedicated and genuine are words from our clients that have been used to describe us - both in business and our personal lives.

Our desire is to disclose as much information as possible about ourselves and the way we do business so our clients can make a well-informed educated decision when they choose to hire us. After you've had the chance to read and see all you want on our website, learn more about us personally through email and in person, we think you'll feel comfortable hiring us to help you with your Cape Coral and Southwest Florida real estate needs.

More for BUYERS              More for SELLERS

What We Don't Do:

  • Cold-calling
  • Direct mail
  • Deceptive advertising
  • Door-to-door sales

We just aren't those kind of people, you know the kind we are referring to - the typical, over-zealous, in-your-face kind of "salespeople" that just won't leave you alone. We just don't do that. And we don't do it because we value relationships.

We have a genuine desire to build lifelong friendships with our clients who refer their friends and family. Our clients often refer their friends and family to us. They love knowing that their loved ones are being well-taken care of when it comes to purchasing or selling their home. We are never too busy for any of your referrals!

As Full-Service REALTORS, We Will:

  • Treat all of our clients with equal care and respect
  • Communicate regularly via email or phone (your choice) and return your inquiries promptly
  • Dedicate our entire team to achieving your real estate goals
  • Make ourselves available to you before, during, and after your real estate transaction (we don't forget about you!)

With the exception of our website, we work exclusively by referral. If you haven't been referred to us by one of our valued clients, you are still very welcome to inquire about our services. We will treat you with the same kind of respect and care as our referred clients.

Our website is a tool that many of our referrals take advantage of when searching for their real estate needs and it's available to the general public as well. We understand that not everyone has a source of trustworthy business professionals that they can ask for help, so they go searching for themselves - and usually on the internet. We created this website with you in mind!

We are available to all of our clients most hours of the day by phone - 9:00AM to 7:00PM (EST), Monday through Saturday. As much as possible, Sundays are our day of rest. We are flexible and happy to make special after-hours arrangements for emergencies and our clients in far away time zones.

All of our team is available by mobile phone:

  • Bill Black, REALTOR and the "big boss"  (239) 826-6208
  • Ricki Black, Client Care Coordinator and "social director" (239) 823-5356
  • Colleen Black-Taylor, REALTOR and "marketing guru" (239) 443-7994